Firefly launched
its “Think Rewards, Think Firefly” campaign at its hub in Skypark Terminal
today. This first phase of the campaign, which was designed in collaboration
with McDonald’s, Hertz and Big Apple Donuts & Coffee, is the airline’s
initiative to add better value to its services, hence creating a more memorable
travel experience for its passengers.
The first phase
includes offers of up to 30 percent discount on Hertz’s standard vehicle rental
rates from any of its twelve participating counters in Malaysia, a McDonald’s
Breakfast Meal Special or Big Apple Breakfast & Tea Break Special at only
RM5 from Skypark Terminal, Subang. Passengers can enjoy these special
promotions, when they present their boarding passes at participating outlets.
Firefly’s Head of
Sales and Customer Experience, Azman Ahmad said, “This campaign is initiated to
reward our customers, whereby we intend to let our customers know that besides
our distinguished premium services and signature hospitality, we are constantly
ready to serve our passengers beyond regular expectations. We believe that a
brand represents the culmination of a customer's experience and we are
passionate about the details in designing them.”
In conjunction with
the launch this morning, the McDonald’s and Big Apple Donuts & Coffee teams
gave away breakfast treats to the crowd at the airport from 6am. The McDonald’s
Chief Happiness Officer, also popularly known as Ronald Mcdonald was also
present to bring smiles to the children’s faces! Hertz simultaneously
kick-started their promotion by giving away car rental vouchers to passengers.
CEO/Managing
Director of Big Apple Interasia Sdn Bhd, Mr Mike U K Chan, believes that the
Big Apple promotions designed for Firefly provides added value to its
passengers, at the same time allowing Big Apple to tap into the airline’s
market segment. He points out that this venture marks a significant milestone
for Big Apple as this comes as an excellent opportunity to work with the
reputable domestic carrier on future promotions, and turn the outlet at Skypark
Terminal 3 into one of the more recognisable features within that landscape.
Melati Abdul Hai,
Head of Marketing at McDonald’s Malaysia, said, “McDonald’s is known as the
brand leader in providing superior convenience and unbeatable value to
consumers. We do this by offering great-tasting food made of quality
ingredients, with a fast and friendly service, in a clean and welcoming
environment, all at a great value for money. We’re confident that this
partnership with Firefly will take flight successfully and we’re pleased with
this opportunity to add-value to their passengers’ experience.”
En Harun Mohd
Joned, General Manager of Hertz added that Hertz is pleased to participate in
the "Think Rewards Think Firefly" Campaign, especially seeing that
Hertz is also strategically located at Firefly’s hub in Subang while also
serving travellers at all major airport locations within Malaysia. Hertz
pledges to continue supporting Firefly and looks forward to more exciting
partnerships with Firefly in near future.
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